Privacy
The aim of this privacy policy is to explain to you how Ironing 4 U
control and process your data. This includes the collection, usage,
disclosure, transfer, storage and disposal of your data.We take the
responsibility of looking after your personal data very seriously and
take the utmost care to ensure your data is secure.
This Privacy and Cookies Policy explains the following:
●
What information Ironing 4 U may collect about you;
●
How Ironing 4 U will use
information we collect about you;
●
When Ironing 4 U may use your
details to contact you;
●
Whether Ironing 4 U will disclose
your details to anyone else;
●
Your choices regarding the
personal information you provide to us;
●
The use of cookies on the Ironing
4 U website and how you can reject cookies.
Ironing 4 U is committed to safeguarding your personal information.
Whenever you provide such information, we are legally obliged to use
your information in line with all applicable laws concerning the
protection of personal information; including the Data Protection
Act/General Data Protection Regulation 2018 (these laws are referred to
collectively in this Privacy and Cookies Policy as the "data protection
laws").
Who Are We?
Ironing 4 U Limited is a company registered in England and Wales -
Company Registration Number 4904420 - whose registered office is at Unit
2, Cochran Close, Crownhill Industry, Milton Keynes, MK8 0AJ.
Ironing 4 U was established in 2002. We provide a laundry, dry cleaning
and repairs & alterations service to private and commercial clients.
By becoming a
customer or registering as a user of any provided services from Ironing
4 U you agree to the Terms and Conditions outlined below.
What information will Ironing 4 U collect about me?
We collect information about you when you:
●
Visit Ironing 4 U
●
When our driver collects from you
or delivers to you
●
Book a collection by telephone or
email
●
Take part in any promotion,
customer surveys or questionnaires
●
Contact us in any way regarding
our service
You will be asked to provide certain information such as your contact
details. We will store this data and hold it electronically.
How
will Ironing 4 U use the information it collects about me?
We will use this data to fulfil our agreement with you. We may use
information that you provide or that is obtained by us to contact you
via:
●
e-mail
●
telephone
●
SMS text message and other
electronic messages such as WhatsApp
●
post
●
or otherwise
We may give information about you to the following, who may use it for
the same purposes as set out above:
(1) To employees of Ironing 4 U to administer any accounts, products and
services provided to you by Ironing 4 U now or in the future;
(2) If we have a duty to do so or if the law requires us to do so.
(3) To any successors in title to our business.
When
will Ironing 4 U contact me?
We may contact you:
●
with offers and information about
the products and services we offer
or
●
for customer research e.g. to help
improve our services.
When you visit Ironing 4 U or when our driver collects and delivers, our
staff colleagues may ask if you would like to opt-in to receive
marketing emails from us. You can opt out at any time by contacting us.
We like to
hear your views to help us to improve our service. From time to time we
may contact you to ask your opinions but we will only do this if you are
opted in to marketing communications.
If you are not opted in to marketing communications we will only contact
you with transactional information. For example:
●
Regarding orders that you place or
work that you give us – for example to confirm orders
you have placed, to update you about the status of your orders or to
update you
regarding the status and progress of your work
●
To answer any questions you have
asked us.
●
To request payment of unpaid work
Offensive or inappropriate content sent to Ironing 4 U
If you post or send content which may reasonably be deemed to be
offensive, inappropriate or objectionable anywhere on or to the Ironing
4 U website, social media or communications channels, Ironing 4 U may
remove such content.
Where Ironing 4 U reasonably believes that you are or may be in breach
of any applicable laws, for example on hate speech, Ironing 4 U may
disclose your personal information to relevant third parties, including
to law enforcement agencies or your internet provider. Ironing 4 U would
only do so in circumstances where such disclosure is permitted under
applicable laws, including data protection law.
What
if I am aged Under 18
If you are aged 18 or under, please get your parent or guardian’s
permission before you submit any personal information to Ironing 4 U
when using our website, online services or social media channels. This
also relates to any personal information you provide to us by phone, SMS,
email, in letters and other correspondence and in person.
How long will
Ironing 4 U keep my information?
We will hold your personal information on our systems for as long as is
necessary for undertaking of the relevant activity, or as long as is set
out in any relevant contract you hold with Ironing 4 U.
Can I request
that my data be deleted?
If you wish for your data to be deleted please contact us. It may not
be possible to delete certain transactional data that is required for
accounting, tax and compliance reasons.
International
transfers of your data.
We do not transfer your data to countries outside the European Economic
Area.
Third
party
Ironing 4 U will not share data with any third party organisations for
their own marketing purposes.
Can I
find out what data Ironing 4 U holds about me?
Under the General Data Protection Regulation you have the right to
request a copy of the personal information Ironing 4 U holds about you
and to have any inaccuracies corrected or your data deleted.
We require you to prove your identity with 2 pieces of approved
identification. We will use reasonable efforts consistent with our legal
duty to supply, correct or delete personal information about you on our
files.
Please address requests and questions about this or any other question
about this Privacy and Cookies Policy to the GDPR Compliance, Ironing 4
U Limited, Unit 2, Cochran Close, Crownhill Industry, Milton Keynes, MK8
0AJ or by emailing us at
privacy@ironing4u.com
We will need two copies of forms of identification, which can be from
the following list:
●
Passport
●
Driving licence
●
Birth certificate
●
Utility bill (from last 3 months)
●
Bank statement (from last 3
months)
Use of website
Please be aware that our web site may link to other web sites which may
be accessed through our site. We are not responsible for the data
policies or procedures or the content of these linked web sites.
Most websites you visit will use cookies to help customise your
experience. Cookies are small text files that are placed on your
computer by websites that you visit. They are widely used in order to
make websites work, or work more efficiently, as well as to provide
information to the owners of the site.
Use
of cookies on our website
Cookies are text files containing small amounts of information which are
downloaded to your personal computer, mobile or other device when you
visit a website. Cookies are then sent back to the originating website
on each subsequent visit, or to another website that recognises that
cookie. We use cookies to improve the service that we provide to you.
For example we use cookies:
●
to personalise your visit and to
enable you to use some of the features of the site.
●
to improve the way in which the
site works by allowing us to understand how you use
the site.
●
These cookies collect mostly
anonymous data that is aggregated across all visitors to the
site.
Third
party cookies
To enhance the user experience, we sometimes embed content from social
media and other third party websites. These may include YouTube,
Twitter, Facebook, SoundCloud, Vine, Instagram, Pinterest and Flickr. As
a result, when you visit a page containing such content, you may be
presented with cookies from these websites and these third party cookies
may track your use of the Ironing 4 U website. Ironing 4 U does not
control the dissemination of these cookies and you should check the
relevant third party's website for more information.
Where Ironing4 U embeds content from social media and other third party
websites, some websites may use Google Analytics to collect data about
user behaviour for their own purposes. Ironing 4 U does not control
this. For more information, see the Google webpage “How Google uses data
when you use our partners’ sites or apps”.
Other
information collected from web browsers
Your web browser may also provide Ironing 4 U with information about
your device, such as an IP address and details about the browser that
you are using. We use information provided by your browser or by the
link that you have clicked to understand the webpage that directed you
to Ironing 4 U and this may be captured by performance cookies.
If you have
any concerns about the way that we use cookies or respect your settings,
then please contact Data manager at privacy@ironing4u.com.
Do
Not Track Browser Settings
Do not track (DNT) is a feature offered by some browsers, with some
newer browsers offering it as default. If you enable it, it sends a
signal to websites to request that your browsing isn't tracked, for
example by third party ad or social networks, or analytic companies. At
present no industry-wide uniform standard has been agreed and adopted to
determine how DNT requests should be managed, so our website doesn’t
currently respond to DNT requests. Until that standard is established,
we'll continue to review DNT and other new technologies, but won't
respond to DNT requests. We're giving you this information to comply
with recent legislation, and to ensure that we are honest and clear
about your privacy when using our website.
Updates to this
policy
This policy replaces all previous versions and is correct as of 23 May
2018. This Privacy and Cookies Notice may be updated from time to time
so you may wish to check it each time you submit personal information to
Ironing 4 U. The date of the most recent revisions will appear on this
page. If you do not agree to these changes, please do not continue to
submit personal information to us. If material changes are made to the
Privacy and Cookies Notice, for instance affecting how we would like to
use your personal information, we will provide a more prominent notice
(including, for certain services, email notification of Privacy Notice
changes).
Contacting Ironing 4 U About This Privacy And Cookies Notice
If you any questions or comments about this Privacy and Cookies Notice
please contact:
Data Manager,
Ironing 4 U, Unit 2, Cochran Close, Crownhill Industry, Milton Keynes,
MK8 0AJ
Email:
privacy@ironing4u.com
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